Telehealth
Video consultations built for healthcare, not repurposed from generic video calls.
Doctors don't need another Zoom. They need a consultation platform that understands clinical workflows. Appointment management, patient queues, consultation notes, group discussions, all in one place.
Consultation Queue
Patient A
In session
Patient B
Scheduled · 3:00 PM
Patient C
Scheduled · 3:30 PM
How it works
Patient books
Patient visits the hospital website, selects date and available time slot, fills the patient questionnaire, and makes payment. UPI, cards, and net banking supported.
Staff schedules
Support team reviews open consultation requests, assigns a doctor, confirms date and time. Patient and doctor both receive confirmation with meeting link.
Consultation happens
Patient joins via OTP authentication. Doctor joins via credentials. Video, audio, chat, and screen sharing available. Doctor can record the session.
Post-consultation
Doctor uploads prescription, adds notes, marks consultation complete. Patient receives everything via email. Full history maintained.
Key capabilities
Secure video consultations
One-to-one and group sessions up to 20 participants. WebRTC-based, low latency.
Patient self-booking
Patients book from hospital website with date, time slot, and questionnaire. Payment required before consultation.
Online payments
UPI, credit/debit cards, net banking. Payment validation before consultation creation. Refund processing for cancellations.
Consultation queue management
Open, Scheduled, Completed, Cancelled states. Support staff manages the queue and assigns doctors.
Recording & documentation
Doctor can record consultations. Upload prescriptions and add notes during or after the call.
Role-based workflows
Patient (OTP access), Doctor (clinical), Support (scheduling), Admin (oversight). Each role sees only what they need.
Why not Zoom
Generic video tools weren't built for clinical work.
- ✕ No consultation limits enforcement
- ✕ No integrated payment collection
- ✕ No patient queue or scheduling workflow
- ✕ No clinical note-taking during calls
- ✕ No prescription upload and patient delivery
- ✕ No consultation analytics for administrators
Scale
60–80
Doctors
15–20
Concurrent video calls
100+
Concurrent users
99.9%
Uptime target